aviation power

The best of both worlds.
As a dynamic and powerful joint venture between Manpower Germany and Lufthansa Technical Training, we unite innovative strength, knowledge and two global players, and therefore set new standards.

Specialist Front Office (m/f/divers)
in Hamburg

Ihre Aufgaben:
  • The Specialist Front Office is responsible for processing Scientific Solutions Customer Offers and Orders with other order entry tasks through the In-house systems. The ability to follow documented procedures and complete tasks with a high level of attention to detail are requirements of this role. 
  • Maintain constant communication with customer, distributor and reseller (1st level support) 
  • Coordinate for pre- and after-sales-support 
  • International Logistics - Assurance and responsibility for the quality and punctuality of deliveries of equipment internationally 
  • Order Book Management, End-user-Declarations - Working with all Stakeholders to ensure requirements are met 
  • Managing Customer Returns - Manage all Scientific Solutions Division - Customer Returns / Exchanges 
  • Reports - Support Stakeholders with Open Order Book detail and report of Key Performance Indicator 
  • Providing support to Supply Chain - Complete various administration tasks, as requested
  • Processing Letter of Credits and Certificates of Free Marketing

Folgende Voraussetzungen bringen Sie idealerweise mit:
  • high school degree or similar required 
  • 2 years of experience in an international environment, first work experience or internship in Middle East or Africa advantageous
  • Experiences in processing Letter of Credits, Certificates of Free Marketing and other relevant payment/export documents
  • Clear and concise written & spoken communication skills in English and German, Any other languages are an asset
  • Strong customer orientation and communication skills
  • High Level of attention to detail and accuracy, highly structured way of working
  • Demonstrable time management skills 
  • Excellent working knowledge of Microsoft Word, Excel, OneNote and PowerPoint 
  • Ability to work as part of a team and use own initiative